Our services

Value-Added Services for Professionals

Salesperson discussing with a customer in a DIY store

Beyond the richness of its product offering, the Formusson Distribution Group relies on strong sector expertise and integrated technical and R&D teams. Each brand within the group develops value-added services, designed to provide lasting support to our professional customers.

Our objective is clear:
to simplify our clients' daily lives, save them time, optimise their manufacturing processes, and improve their operational and industrial performance.

Services designed to improve customer performance 

Laptop open on the Qama Hardware website, on the Spido configurator page
Technical configurators
High-performance tools designed to quickly create bespoke products while reducing errors and improving reliability. 
Software integration 
Support for integrating hardware and manufacturing software, helping customers save time, improve productivity and optimise production processes. 
Workstation with two computer monitors with a window configuration system
Telephone on the Faille Industrie website with a barcode on the screen
Bespoke logistics solutions 
Tailor-made logistics solutions including delivery, packaging and order preparation services, designed to improve efficiency and meet each customer’s specific requirements. 
Key & Cylinder centres
Key duplication, cylinder management and master key systems through dedicated online platforms, ensuring security, traceability and responsiveness. 
Key being reproduced in a machine
Custom handles in different colours
Product customisation 
Ventilation grilles, air vents and custom lacquering solutions tailored to the aesthetic and technical requirements of each project. 
R&D Service
ACBAT supports bespoke client projects from design to production while anticipating market developments. Thanks to CAD and 3D prototyping, the R&D department develops practical solutions tailored to on-site constraints and project requirements.
3D objects
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